Altalena of Switzerland SA believe that data protection and the respect of our customers’private sphere are essential. In the context of transparency, we highly encourage you to read the
Privacy Policy which describes our practices in connection with information collection and processing.
By making a purchase on our Online Shop or providing information to us, you acknowledge that we may collect, use and disclose your information in accordance with this Privacy Policy.
Including, but not limited to, activity on the site, your Internet Service Provider’s address and the name of the web page directing you. Online use is intended exclusively for adults.
I DATA CONTROLLER
Altalena of Switzerland SA with registered offices at Chemin de Plein-Air 1B, 1180 Rolle, Switzerland, acts as Data Controller and processes the personal data provided by you in accordance with Swiss legislation,
in particular The Federal Act on Data Protection (DPA).
II DATA PROCESSING
Data is processed in paper and electronic form in line with organizational and security requirements defined by applicable laws.III DATA COLLECTION AND USAGE
We and our service providers may collect the following Personal Information:- First and Last Name
- Gender
- Date of birth
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- Credit and debit card number
- Other statistical data relevant to your visit to our site
Information highlighted by * is mandatory for the correct processing of orders. By providing this information, you consent that we may use it to contact you via phone, email or mail. The email
address that you provide during checkout will prompt an order confirmation email and tracking information email; this address will be also included in our mailing list. You may always opt-out of
our newsletter by clicking the unsubscribe link found at the bottom of all of our emails.
Personal Information may be used for the following:
- Payment processing
- Shipment processing and confirmation
- Improve site personalization and performance
- Analyzing preferences, site performance, transactional and site session data
- Customer service through email, live chat or telephone correspondence improvement efforts
- Sending communications related to new products, promotional offers and site or brand updates
- We may also collect information related to your visit on our site
- Newsletters, marketing, and promotional efforts
The customers’ bank and credit card information is never in our possession, as all banking transactions are carried out by totally secured and encrypted transmission by our payment
partners.
We will only store information that is necessary for the customer service.
IV DATA COMMUNICATION
The information on the Customer’s account is exclusively used in the context of his or her business relation with Altalena of Switzerland SA. The information is neither shared nor sold to
third parties.
It may be disclosed when legally obligated to do so by an authorized legal entity in an effort to maintain compliance with their request.
None of the information is communicated to a third party, with the exception of our service providing partners. The latter require the relative data to process the orders, payments,
shipments, or statistical analysis only. They do not have any rights as to using the data in their own interest and will always be contractually obligated to meet our security standards and keep
all information confidential.
Our Online Shop makes use of persistent cookies. Their purpose is simply to register Customer transactions, enhance further visits to our website and future orders by allowing us to adjust our
offer to his or her preferences. You can authorize cookies from the security parameters found in your browser options.
V DATA SUBJECT’S RIGHTS
Any personal information recorded on our website is processed with stringent confidentiality guidelines. You may always enforce your privacy rights, for example you may access the Data via “My account”, verify Data content, origin, accuracy, update, amend or delete Data or ask it to be blocked for breach of law or object to the processing of your Data for legitimate purposes.
VI CHANGE, UPDATES AND CONTACTS
We may change this Privacy Policy at any time. Please review the "Last Updated" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy
Policy will become effective on the "Last Updated" date indicated above. By purchasing on our Online Shop or providing information to us following such changes, you will have accepted the
revised Privacy Policy.
We understand you may have additional questions and or concerns that were not addressed here. Please email us at eshop@altalena.ch